Shipping Policy

Fast and Reliable Global Shipping with Every Order

At FivfivgoSale, we ensure your order is shipped quickly and securely. Our policy explains processing times, delivery estimates, shipping fees, and more.

1. Processing Time

Orders are prepared within 3 to 5 business days after payment confirmation.

  • Processing is done Monday to Friday except holidays
  • High volume may cause short delays with notice via email
  • Orders made after hours are processed the next day

2. Delivery Times

  • Domestic: 5 to 7 business days
  • International: 14 to 21 business days depending on location and customs

Delays may occur due to customs or weather. Tracking will keep you updated.

3. Shipping Fees

Fees depend on weight, size, and destination. Costs are shown at checkout.

  • Free shipping is available for selected regions or orders
  • Express options may be available for extra cost
  • Shipping fees are non refundable once sent

4. Order Tracking

You will receive a tracking link by email when your package is shipped. Visit our Track Your Order page to follow delivery.

5. Customs and Import Charges

International orders may have extra fees not included in your FivfivgoSale payment.

  • Customer pays customs duties, VAT, or local taxes
  • Refused packages are refunded without shipping fees
  • We are not responsible for customs delays

6. Lost or Damaged Orders

Once shipped, we are not liable for lost items but will assist in resolution.

  • Check with neighbors or local carrier if marked delivered
  • File claims with the carrier for lost or stolen packages
  • Keep damaged items and contact us immediately

7. Address Errors

Ensure correct shipping info at checkout. FivfivgoSale is not liable for wrong addresses.

  • Contact us quickly to correct the address before dispatch
  • Once shipped, the address cannot be changed

8. Undelivered Orders

If a package is returned due to refusal or wrong address:

  • Resend: We can ship again with added delivery cost
  • Refund: Refund will be issued without shipping charges

9. Questions

Need help with delivery? Visit our Contact Us page. We are here to help every step of the way.