Helpful Answers to Your Most Common Questions

Need assistance? Here’s everything you need to know about shopping with FivfivgoSale.
Still need help? Contact Us anytime.

1. General Questions

1.1 What is FivfivgoSale?

FivfivgoSale is an international online store offering quality fashion, gadgets, beauty, and home essentials with worldwide delivery.

1.2 Do you have physical stores?

No. FivfivgoSale is an online-only platform to keep prices low and service global.

1.3 Do you ship globally?

Yes. We ship to most countries. Some items may be restricted depending on region or availability.

2. Orders and Payments

2.1 How do I place an order?

Choose your products, add them to your cart, and follow the checkout steps to complete your purchase.

2.2 What payment options are accepted?

We accept credit cards, debit cards, PayPal, and secure online payment services. All transactions are encrypted.

2.3 How can I track my package?

You’ll receive tracking by email after shipment. Use the Track Your Order page to follow updates.

2.4 Can I cancel or update my order?

If your order hasn’t shipped, contact us right away using the Contact Us form. We will help if changes are still possible.

3. Shipping and Delivery

3.1 How long does shipping take?

Delivery times vary. Local shipping takes 2 to 5 business days. International orders may take 7 to 14 business days.

3.2 What are the shipping costs?

Fees depend on your location and order size. Free shipping is available for selected products and promotions.

3.3 Do I get a tracking number?

Yes. All shipments come with tracking details sent via email and available on our Track Your Order page.

4. Returns and Refunds

4.1 What is your return policy?

You can return unused items in original packaging within 30 days. See our Return Policy for full terms.

4.2 How do I start a return?

Use the Contact Us form. We will send return instructions and assist you.

4.3 When will I get my refund?

Refunds are processed within 7 to 10 business days after we receive your returned product.

5. Accounts and Security

5.1 Do I need to register to shop?

No, but creating an account helps you track orders and unlock member benefits.

5.2 How do I reset my password?

Click “Forgot Password” on the login screen and follow the prompts to set a new one.

5.3 Is my data safe?

Yes. FivfivgoSale uses encrypted technology and secure practices to protect your privacy. Read more in our Privacy Policy.

6. Still Need Help?

Can’t find what you need? Visit our Contact Us page. Our support team is ready to help.